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Tips to Avoid Technical Support Scams

Tips to Avoid Technical Support Scams

Scammers are constantly trying new tactics to scam and prey on internet users. The latest? Technical Support Scams. Scammers are tricking people into thinking their equipment has serious issues, like a computer virus or malware. They usually ask you to call them so that they could “fix” these nonexistent issues by having you pay them […]

How to Measure Cybersecurity Risk

How to Measure Cybersecurity Risk

Technology has vastly improved the way businesses can do business. Whether that means interacting with their customers or efficiently working together within their organization. Tech makes it easier than ever for businesses to be able to scale, add functionality, speed, and communication. On the other hand, it also brings big cyber security risks to the […]

What is Disaster Recovery as a Service?

What is Disaster Recovery as a Service?

What is disaster recovery as a service in the IT world? Disaster Recovery as a Service, or DRaaS for short, is a cloud based service that allows your business to have a mirror copy of your data, apps and IT infrastructure on a third party server. DRaaS’s main purpose is to have your organization’s services, […]

Cloud vs Premise Based Contact Center Solutions

Cloud vs Premise Based Contact Center Solutions

Is your organization ready to implement a contact center? That’s great news on so many levels! This means you are expanding and expect to continue to expand. Did you know, however, that there are major differences between a cloud vs premise based contact center? Some items to consider include how scalable they are, costs, maintenance […]

Why Your Organization Should Be Using Microsoft Teams

Why Your Organization Should Be Using Microsoft Teams

The more and more our world is digitally connected, it seems like more and more collaboration startups pop up every month. There are a lot of solutions available for organizations nowadays. This is especially true now that we have been forced to find solutions to successfully connect remote team members to our organization’s assets. While […]

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