The telecommunications landscape can be confusing, time-consuming and unnecessarily expensive for IT managers who don’t speak the telecom language. As your trusted IT and telecom advocate, we speak the language of telecom and can help your business strategize, source and implement the best carrier services solution for your business. We can also help you move from a premise-based PBX to the Cloud. Our primary goal is to ensure that you, our customer, receive the best possible solution that maps and scales to your business objectives.
BH Tech combines IT solutions experience with carrier services expertise to deliver you’re the optimal collaboration and network solutions to reach your business goals. When partnering with us, you receive:
A clothing manufacturer with 42 retail locations throughout the United States faced a number of problems caused by the lack of a common, cohesive telecom system. A hodge-podge of legacy phone systems and services led to frequent communications breakdowns, and prevented the company from taking orders over the phone. BH Technology helped the client bring all of its locations onto a common, cloud-based phone system. Aside from being much more cost effective compared to installing on-premise equipment at every facility, the new system enabled the company to automatically route calls through a call center, take orders over the phone with the “never busy” feature, and answer most customer questions through an auto-attendant capability. The client saved $300,000 over a 3-year period, and experienced less hassle, more efficient workflow and enhanced growth potential — all thanks to a new cloud phone system.
A large and growing company was spending about $50,000 per month on telecom bills. With 40 locations around the country and deals with 10 different service providers, the disjointed approach to telecom services and lack of consistent oversight was costing the company money. The IT director knew they could do better, but couldn’t spare the time nor the budget to hire full-time staff to manage their telecom services. They turned to BH Technology instead, essentially outsourcing their telecom department. BH Technology audited the client’s phone bills, renegotiated deals with existing carriers, and in other cases switched to new carriers and more advanced technologies for cheaper, better, faster service. BH Technology continues to manage line moves, adds and changes (MAC) for the client, and monitors all contracts to prevent rate hikes from going unnoticed. Over the course of three years with the BH Technology Team, the client has saved an estimated $180,000.
BH Tech designs and delivers IT & communications solutions and services that help organizations execute on their strategic goals. Our focus? Every business is unique so we start with listening to the needs of our clients, and then exceed those needs in every way.
Call us today to learn more on how we can help with your network services.